Anti-social behaviour, domestic abuse and safeguarding
There’s no place for domestic abuse or anti-social behaviour (ASB) in our homes. And we take any safeguarding concerns very seriously. It doesn’t matter whether you’re an Abri customer or not, we are always here to help.
Make a quick exit
Exit to GoogleHow do I report anti-social behaviour?
When you get in touch about ASB, you’ll connect you with the right person. They’re here to investigate any problems and try and find a solution.
When you report an incident to us, please give us as much detail as possible. This will help us act faster.
If you can, please include:
- Date and time of incident/s
- Incident number (if you’ve already been in touch with the Police)
- Details of other agencies you’ve reported the incident to
Remember, in severe cases of ASB, you should report this to the police. Make sure you ask for a log number
For noise nuisance, you need to make a complaint to your local authority.
How do I report domestic abuse?
You are never alone. We are here to help. Whether it is you, or you’re concerned about someone you know, our team are here for you.
To report domestic abuse, call us on 0300 123 1 567. Someone from our Community Safety team will call you back within 24 hours. If you’re in immediate danger, call the Police on 999.
Our team are also here to give you advice and guidance. They can also refer you to other support agencies and help you with emergency accommodation. You can find out more on The Portal.
How do I report safeguarding concerns?
If you’re concerned about someone in immediate danger call 999 straight away.
Report child abuse
If you’ve got concerns about a child, it’s important you contact social services through your local council. They’ll ask you for your details, but you don’t have to share them. You can find their contact details here.
Report to adult services
Concerns about a vulnerable adult must be reported to social services. They’ll ask you for your details, but you don’t have to share them. You can find their contact details here.
What can I do if I am concerned about the safety and wellbeing of an individual?
We can all do our bit to keep each other safe. Trust your instinct. If something doesn’t feel right, it probably isn’t.
Don’t be afraid to tell someone. While abuse can often be deliberate, sometimes its unintentional too. But the impact on the victim is the same, so it’s important they get the help they need.
Contact us, or social services if:
- You think someone is not getting the help they need
- You notice someone being taken advantage of
- Someone shows signs of fear or distress
- Changes in someone’s behaviour. Are they normally really sociable and now they’re not?
- You think the person is struggling to look after themselves
- A child is seeking inappropriate attention
- Someone has no money or no food
- You notice signs of domestic abuse
- You spot unexplained injuries
- You notice threats of harm or abandonment
- A child is being left alone for long periods of time
- A child is involved in activities which may lead to danger
- You think someone is being exploited for profit or personal gain
- You think a child or vulnerable adult is being neglected emotionally or physically
We don’t take these issues lightly. While we can’t investigate the claims ourselves, we gather information, and work with, social services to make sure people are safe.
You can also ring the Action on Elder Abuse Helpline on 080 8808 8141. Your call will be free and confidential, and their number will not appear on your telephone bill. You can also visit their website here.
I am concerned about Domestic Abuse. What support is available?
Our Community Safety team can give you advice and guidance. Call us on 0300 123 1 567.
If you’d rather get support elsewhere, there are lots of organisations to help you. You are not alone.
- Women’s Aid. Gives support and safety for Women, children and families.
- Mankind. Support service for Men.
- GALOP. Galop can help if you experience homophobia, transphobia or biphobia.
- National Centre for Domestic Violence (NCDV). A free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.
- Victim Support. Online and phone support line.
- Dash charity. Confidential advice and support.
- Paladin Stalking Service. Support and hotline for victims of stalking in the UK.
- Karma Nirvana. Help and support for victims of honour-based violence and forced marriage.
- Oii My Size. Advice on healthy relationships. And support for teenagers suffering from pressure and abuse in relationships.
- Hollie Guard. An app for women. It will help keep you safe, monitor abuse, track location and record instances of abuse.
- Polish Domestic Abuse helpline. Help for Polish nationals living in the UK.
- Hampton Trust. Programs for perpetrators of domestic abuse.
